Shield Online have worked very hard to put in place an efficient and reliable Free Delivery service to most of the UK (see below), the cut off time for this is 4:00pm.
| Delivery Area A (Majority of the UK) | Charge |
|---|---|
| Orders Greater than £30 | FREE |
| Orders less than £30 - Tracked Courier Delivery (1 to 3 working days) | £4.90 |
| Saturday Delivery (Order Before 4pm) | £9.95 |
| Next Working Day AM Delivery (Order Before 4pm) | £9.95 |
| Delivery Area B Standard 3 - 5 Working Days | Charge |
|---|---|
| AB31 to AB38, AB40 to AB56, EH, IV1 to 28, IV30 to 32, IV36 & 40, IV52 to 54, IV63, KW1 to 14, PA21 to PA38, PH4 to PH41, PH49, PH50, PO30 - PO41, KA1-KA30, LL58-78, G1-G84. Northern Ireland (BT), Isle of Man. Channel Islands (JE & GY). Republic of Ireland. | Pricing may vary, call for more information |
Please note: The map shown on the left is a visual estimate of delivery charges. For accurate information regarding shipping information please see the table above.
- The delivery cut off time is 4.00pm.
- If you choose Next Working Day Delivery after 4.00pm your order will be dispatched the next working day e.g. an order placed at 9:00pm on Tuesday will be delivered on Thursday.
- If you place an order over the weekend on a Next Working Day Delivery your order will be dispatched the Next Working Day e.g. an order placed on Saturday or Sunday will be delivered on Tuesday.
- If you choose Saturday Delivery, the delivery cut off is 3.00pm on a Friday.
Shield Online takes pride in every order we receive and will try our best to fulfil it to the best of our abilities and will assist you every step of the way with our friendly sales team. For Next Working Day Delivery ensure you complete your order before 4pm, Please note the delivery will made on the Next Business Working Day this excludes Bank Holidays!
Working Day
A working day includes Monday through to Friday but excludes Bank Holidays.
Please note that compensation can NOT be offered in any circumstance if a delivery has not arrived on time, and it can NOT be offered for any persons who have taken the day off work in order to receive the item.
Shield Online advises that customers who foresee difficulty in obtaining their item at a home address should state a different delivery address at checkout. If your delivery address needs to be changed after the checkout procedure, please call us on 0117 330 2277 and we will get this changed for you, however this may affect the speed of delivery.
Failed Deliveries
If our couriers cannot deliver the item because nobody is present at the address, they will leave a card. Delivery will then be attempted on two other occasions. After this point, you will need to call your local depot to arrange a more convenient delivery date. If the courier receives no contact from you after a period of approximately 5 working days, they will return the package to us. This may result in extra shipping costs being incurred for re-delivery.
Access
We reserve the right to refuse delivery if you have not informed us about any conditions that may affect the delivery access e.g. a flight of stairs, or, when the delivery company arrives they determine it is unsafe to make the delivery. You will have the choice of leaving the products on the ground floor\in the property, or the products will be taken away and any failed delivery charges that occur from the delivery company will be passed on to you.
The same applies to vehicle access; we must be made aware of anything that may restrict access to large vehicles such as a low bridge or narrow lanes.